When you create an account on Betjam, you share certain information with us. This Privacy Policy explains where that information goes and how it is used. We've written it in plain, straightforward language so everything is easy to understand.
When you create and use an account at Betjam, we collect certain information. This data falls into three categories:
1. Information You Provide Directly: At registration, we collect your name, mobile number, email address, and date of birth. During KYC verification, your national ID or passport information may also be required.
2. Automatically Collected Information: When you use Betjam, your IP address, browser type, device information, login timestamps, and pages visited are automatically logged. This is necessary for security and system improvement purposes.
3. Transaction Information: Deposits, withdrawals, bet amounts, and game history are collected for financial auditing, dispute resolution, and legal compliance.
Betjam will never ask for your bank account password, bKash/Nagad PIN, or any other financial PIN or password. If anyone requests this information claiming to be Betjam, it is not us — please stay alert.
Betjam uses your information solely for the specific purposes listed below:
Your information is never used beyond the purposes stated above. If you no longer wish to receive promotional emails or SMS, you can opt out at any time by contacting support.
Betjam employs industry-leading technology to protect your information. Our core security measures include:
Please keep in mind, however, that no system on the internet is 100% impenetrable. You also have a role to play — use a strong password and never share your login credentials with anyone.
You have full rights over your data at Betjam. You may exercise any of the following rights at any time:
You can request to see what information we hold about you.
You can request corrections if any of your information is inaccurate.
You may request deletion of your data, provided there are no legal obligations preventing it.
You can request a copy of your data in a machine-readable format.
You may object to the processing of your data for specific purposes.
In certain circumstances, you may request that the processing of your data be restricted.
To exercise any of these rights, email us at [email protected]. Betjam will respond within 30 days.
Betjam retains data only for as long as necessary. The general policy is:
Once the retention period has elapsed, data is securely deleted or anonymized so that no individual can be identified.
Betjam strictly prohibits anyone under the age of 18 from using the platform. We do not knowingly collect any information from minors.
If a minor is suspected of having created an account, that account will be immediately suspended and all collected data will be deleted. If you know someone underage who has registered an account, please report it to [email protected].
Betjam's servers are located across multiple countries, which means your data may be stored outside of Bangladesh. Whenever this occurs, Betjam ensures that the data protection standards applied are at least equivalent to, or better than, those in Bangladesh.
When data is transferred outside the European region under the European General Data Protection Regulation (GDPR), Standard Contractual Clauses (SCC) or equivalent safeguards are applied.
If you have any questions, concerns, or complaints about this Privacy Policy, please contact our Data Protection Officer:
Betjam is committed to responding to your request within 30 days of receipt. For complex requests, a little more time may be needed — you will be notified if that is the case.
If this Privacy Policy changes, a notice will be posted on the site and registered users will be informed by email. Continuing to use the site after any changes takes effect constitutes acceptance of the updated policy.
Every transaction and personal detail is protected with 256-bit SSL encryption — the same technology used by banks.
Betjam never sells or rents your data. It is never shared with advertisers either.
View, correct, or request deletion of your data at any time — you're always in full control.
Third-party security experts conduct regular audits of Betjam's systems, and any vulnerabilities identified are addressed immediately.
Betjam complies with GDPR — one of the world's strictest data protection laws. Users from Bangladesh receive the same level of protection.
For any privacy-related questions, support is available 24/7 via live chat or email.